Glassdoor reviews give an image of the employer and various aspects associated with that. Positive ones attract better talent, while negative ones can easily tarnish the reputation of a firm. Thus, you should know that not every negative review is genuine. Many times, they are posted on purpose by the competitors to spoil the image of a company. In this case, a firm affected by fake negative reviews must think about removing those reviews. Before we talk about how to remove Glassdoor reviews affecting your reputation, you should know whether you can remove them or not! Well! The answer is – yes – you can remove them.
To find out more about the same, keep on reading this post.
How to edit the Glassdoor reviews?
Before we shed light on how to remove bad reviews from Glassdoor, you should also know that the same can also be edited. However, you can only do it within 30 days from the time it has been responded.
Below, we have listed the steps involved in the editing process of a review on Glassdoor:
- You will need to sign in to the Glassdoor account.
- Your account or profile is needed to post or see the reviews on Glassdoor.
- After signing in, click on the “Profile” icon.
- Select ‘Contributions’ from the options available.
- Scroll down and check the list of contribution types.
- Select the one that you want to edit after selecting the ‘Edit’ option.
- Once you edit the chosen review/distribution, save the change by clicking on the option ‘Save’.
- After changing the same, you can see the status.
- It generally shows as ‘Pending’.
Once the changes are approved, they will be reflected on the place of the originally posted reviews. Keep in mind that the same should be done within 30 days of the reviews being posted.
How to remove negative reviews from Glassdoor?
In case you are unable to edit the reviews, you can delete them by opting for professional review management services in Delhi. Or, you can follow the steps listed below to remove or delete negative reviews from Glassdoor:
- Login to the Glassdoor account.
- Go to the ‘Profile’ and select ‘Contributions’.
- Explore this contribution list to see the review you want to remove.
- Select the one and hit the ‘Trash Can’ icon to delete the review.
Important: Keep in mind that it can take up to 72 hours from the time you have removed the reviews to be completely removed from Glassdoor.
What are the different statuses of reviews?
Whether you remove a review or edit it, you will see different statuses. Hence, you should know about the same and meaning hidden:
- Archived: Although these reviews will not be available on the Glassdoor site, they will be saved somewhere but they will not be showcased.
- Approved: When you post something, it will be approved and available for others.
- Pending: When you edit or remove the review, a dedicated team at Glassdoor will thoroughly check the case. Until they resolve the issue, the status of the review will be shown as pending.
- Removed: If a comment is marked for removal, Glassdoor will thoroughly check if it is violating the community guidelines. In case it does not meet the minimum requirements, Glassdoor will remove it.
- Verification required: In some cases, Glassdoor will ask you for additional verification. In this situation, you can see the status as ‘Verification Needed’.
Important aspects of Glassdoor reviews
Now, you know the steps involved in the process of how to get Glassdoor reviews removed. You should know certain aspects related to the approval, removal, and other guidelines. Look at the following to know more:
- Authenticity: When a Glassdoor review has misleading or false information related to your business, you can simply report it. Since accuracy is prioritized by Glassdoor, this type of review will be checked by the team before taking adequate action.
- Conflicts: You must flag reviews that are suspect and show conflicts in terms of interest i.e. posted by a competitor. Since such reviews do not abide by the guidelines of Glassdoor, they will be removed.
- Inappropriate content: Any review showing offensive, disrespectful, and aggressive content such as discriminatory remarks, abusive language, and threats should be flagged and reported for further action.
- Promotional content: According to the guidelines of Glassdoor, a review must not have any sort of promotional material or it should not serve as an ad. Check for this aspect to decide whether you want to remove it or not.
- Misidentification: In case a review is posted by another company or to promote another company intentionally, you should report the same. For this, you will need to choose the report option as “for the wrong business”.
Closing remarks,
A good Glassdoor review is based on real experiences and should not have misleading information and abusive language. If a review posted about your company on Glassdoor does not adhere to the guidelines, you can report it or simply edit/remove it. To know how to remove it, you can get Review Management Services in Delhi offered by Value4Brand.